Privacy Policy

Your personal data is used especially for the following purposes:

To communicate with our customers regarding the conditions, current status and updates of the contracts concluded within the scope of the Law on Consumer Protection and the Regulation on Distance Contracts, to provide necessary information, to fulfill the obligations undertaken in accordance with the contracts concluded within the scope of the Law on Consumer Protection and the Regulation on Distance Contracts, to provide guidance regarding the products that our customers may be interested in considering their shopping experiences and to provide information about campaigns, to increase customer satisfaction, To be able to recognize our customers who shop from the website and / or mobile applications and to use them in customer environment analysis, to use them in various marketing and advertising activities and to organize surveys electronically and / or physically through contracted organizations in this context, to provide suggestions to our customers by our contracted institutions and solution partners, to inform our customers about our services, to evaluate customer complaints and suggestions about our services, to fulfill our legal obligations and to exercise our rights arising from the legislation in force.

You will be informed more clearly about the purposes for which this information is collected and how we will use it within the scope of the relevant service if required by the legislation. 

At protenortopedi.com, we request some of your personal information (name, age, interests, e-mail, etc.) in order to serve you better. This information collected on protenortopedi.com computers is used only in our periodical campaign activities within protenortopedi.com, in our special promotional activities that we will design for our customers, and in customer "classification" studies that we will carry out in order to share e-mails for your interests with you. Apart from this, protenortopedi.com has the right to reach you for communication, marketing, advertising, promotion, notification and other purposes by letter, e-mail, SMS, phone call and other means through your address, e-mail address, fixed and mobile telephone lines and other contact information written by you in the registration form on the site or updated by you later. By accepting this privacy statement and membership agreement, you accept and declare that protenortopedi.com may engage in the above-mentioned communication activities for you unless you have a written notification to the contrary. protenortopedi.com; In order to ensure that your orders are delivered to you accurately, quickly and smoothly; Since the delivery solution partner Yurtiçi Kargo receives this service on your behalf, it will share your address and contact information with the relevant company.

It does not share your information collected in membership forms with third parties without your knowledge or otherwise, except for the above-mentioned situations, and does not use and sell it for commercial purposes for any non-operational reason.

You will always be given the option to "opt-out" when you are contacted by email, text or other direct marketing. You can change your marketing preference by contacting us at any time. Pursuant to Law No. 6563 on the Regulation of Electronic Commerce; records regarding the withdrawal of consent will be kept for 1 (one) year from this date; The content of the commercial electronic message and any other records regarding the shipment will be kept for 3 years to be submitted to the relevant ministry when necessary. After the period, your personal data will be deleted, destroyed or anonymized by protenortopedi.com or upon your request.

protenortopedi.com analyzes and interprets the visitor movements and preferences that it monitors during site usage. This statistical data, which does not contain personal information, may be shared with protenortopedi.com partners in order to provide protenortopedi.com customers with a more customized and effective shopping experience.

In accordance with the legislation; In order to ensure the security of our employees, the public or protenortopedi.com; Your personal data in order to fulfill judicial proceedings, court orders or legal proceedings or in order to carry out our activities in the event of a merger, asset sale or similar transactions,

3rd party service providers.

The analysis and interpretation of the survey questions, which are left entirely to the user's preference, may be shared with third parties and institutions as statistical data, again limited to the ethical frameworks mentioned above.

The credit card information you share on the payment page is in no way kept on the servers of protenortopedi.com or the companies that serve it in order to keep security at the highest level.

Only the Customer can access all the information that the Customer enters into the system and only the Customer can change this information. It is not possible for anyone else to access and change this information. You can easily unsubscribe from the daily mailing list by clicking on the link "If you do not want to be notified of campaign announcements, please click here." at the bottom of the e-mails sent from siparis@protenortopedi.com.